Contact Us — trinmama

How to Reach Us

Email support@trinmama.com
Response Time Within 24 hours on business days
Location Shenzhen, Guangdong, China — We ship worldwide from our fulfillment center

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Weekend inquiries answered on Monday

Common Inquiries

Order status & tracking — Include your order number and we'll look into it right away
Returns & replacements — See our Return Policy for details, then email us to get started
Custom design questions — We're happy to help you get your design just right before you order
Wholesale inquiries — Email us with your business name and estimated order volume
Product feedback — We genuinely value your feedback and use it to improve

At trinmama, we believe great customer service is just as important as great products. We read every message personally and respond as quickly as we can.